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Posts Tagged ‘client service’

June 19th, 2011 - 8:00 am § in Uncategorized

The Path to Creativity

Most of our lives consist of habits. We walk/drive to walk along the same route. In meetings, we sit in the same seat and at restaurants, we order the same dish.  Generally, if you do something right and well the first time it is a good idea to do it that way again. Unfortunately, that […][...]

June 5th, 2011 - 8:00 am § in Running Through My Mind

There’s Irony in that Achievement

I have been struggling at work. I can’t explain what is wrong and I can’t figure out how to fix it. In May’s Harvard Business Review Thomas J. DeLong, a professor at Harvard Business School, and Sara DeLong, his daughter and a psychiatrist in San Francisco, discuss how being a high achiever ca[...]

April 3rd, 2011 - 8:00 am § in Running Through My Mind

What does a productive day in PR look like?

PR is like having multiple personalities. Being able to flit easily from the mind-numbing task of building a media list, to securing a media interview, to answering a client e-mail and more is invaluable in this industry. Given the fast-paced nature of our profession, it is hard to imagine that ANYO[...]

May 16th, 2010 - 6:27 pm § in Running Through My Mind

Traveling Not for the Weary

On my run today, I started thinking about something a former supervisor said about my work ethic. She was explaining how a colleague was upset about traveling to a client in another state every two weeks. After speaking with this colleague my supervisor’s reaction was “if this was Laney she woul[...]